Shipping Policy
Thank you for shopping at risopure.com we are committed to delivering your order in a timely manner and providing a seamless shipping experience. This Shipping Policy outlines important information regarding the shipment of your purchases.
1. Order Processing Time
All orders are typically processed within 4-5 Days business days from the date of purchase. Our team works diligently to ensure that your order is prepared and ready for shipment as quickly as possible. Please note that order processing times may be longer during peak seasons or promotional periods.
2. Shipping Methods and Rates
We offer the following shipping methods for domestic:
- Standard Shipping: Estimated delivery time is 5-6 days. This method is available for domestic orders and may vary based on the destination.
- Shipping Charges: Shipping Charges within India is NIL
Once your order has been shipped, you will receive a confirmation email containing a tracking number. This tracking number can be used to track the progress and delivery status of your package. Please allow a few hours for the tracking information to become available after receiving the shipping confirmation email.
3. Address Accuracy
Please ensure that your shipping address is accurate and complete to avoid any delays or issues with the delivery of your order. We are not responsible for any undelivered or misdelivered packages due to incorrect addresses provided by the customer.
4. Lost or Damaged Packages
In the unfortunate event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure that you receive a satisfactory resolution.
5. Contact Us
If you have any questions, concerns, or need further assistance regarding our shipping policy, please don’t hesitate to contact our customer support team. You can reach us by email at risopure@gmail.com or by phone at +91 903 4150 890